Customer Service & Warranty

When all you want is the best

When you purchase a Ledingham McAllister home, you can be assured you are buying with the confidence that comes from a builder in business for three generations: consistent quality, integrity and performance.

Our commitment to exacting standards of design, engineering, construction and fine finishes ensures a classic home of enduring quality.

Customer Care

Before you move in, one of our customer service representatives will walk you through your new home conducting a detailed orientation and thoroughly answer any questions you may have. A homeowner's manual is provided to help you get to know your home and the features within it. There is a section that offers you answers to questions you may have regarding customer service as well as sections on warranties and the maintenance of your new home.

Our customer service team is dedicated to ensuring the delivery of exceptional service to our customers. We are here to make owning your new home as enjoyable and worry-free as possible.

Warranty Coverage - "We've Got You Covered"

We are committed to protecting your investment with the best home warranty coverage in the industry. Your home is backed by a comprehensive third-party "2-5-10" year home warranty provided by one of Canada's largest insurance underwriters, Traveler's Insurance. The Traveler's Guarantee's coverage includes:

  • 2 year materials & labour
  • 5 year building envelope
  • 10 year structural defects